A social media strategy is a crucial part of any marketing and communication plan. It helps effectively engage with your target audience,...

Understanding how to build your hotel sales strategy is an imperative part of building a loyal customer base that supports your business...

The Revstar Mystery Client Service gives you valuable insight into your sales and service standards through the eyes of your potential...

“You’re bumping all bookings surnames A- H, you can bump I-Q, I’ll bump surnames R-Z, if any guests start yelling or crying, transfer...

Revstar Group is thrilled to be working with a variety of hoteliers across business function conference and events. We work with hotels...

One of the biggest benefits of outsourcing is that it gives businesses access to a wider variety of skills that can be difficult to...

When did hotels start needing Revenue Managers? Probably when Jerusalem was holding its census 2022 years ago and all the Inns were full....

They say that innovation is often born of frustration, and what Vanessa Hegarty is bringing to the hotel industry is certainly an...

Search engine optimisation, or SEO, is a process of improving your website’s ability to rank highly in organic search results when...

As the wheels keep turning, I'm delighted to welcome Miranda Chirau to the Revstar Group. With 20 years hotel experience in both revenue...

Surviving – and thriving – in our ‘new normal’ Coming out of COVID-19 will be a challenge for many hoteliers, whether they are small...

Surviving – and thriving – in our ‘new normal’ This month, we sat down with Robin Payne, our visual storyteller extraordinaire to chat...

The Value of a Hotel SWOT Analysis A strategic plan is a result of research, analysis and deep discussions. It defines key areas of the...

Melbourne was in lockdown for over 100 days and this has led to a complete disruption to the dynamics of the accommodation market. As we...

Surviving – and thriving – in our ‘new normal’ – PART ONE The world has changed and hotels have not faced a global challenge like...

Dream Destinations Focus: Mornington Peninsula

Postcards from the Past: Camille

Postcards from the past: Nicole

Postcards from the Past: Vanessa

Emotional Wellbeing