What people say
With a strong revenue background, Vanessa brings a valuable skill set to any business. Vanessa is highly analytical with a great attention to detail. She has a great understanding of market dynamics, provides insightful feedback to the executive leadership team, and with her strong systems focus has undoubtably improved the way users interact with our Property Management System.
Sales & Marketing Leader
Punthill Apartment Hotels
Vanessa has strong analytical skills, she is a good collaborator and supports the team, ensuring accurate and timely data to support strategic decision making.
A great team member, always willing to help and assist where required. Vanessa has a wealth of experience in the local market and understands leveraging the changing market conditions and providing up to date information to the field.
Regional Talent and Culture Manager,
Vanessa displayed strengths in system analysis, project management and strategic planning in recommending and then driving ways to improve our core system.
I would recommend Vanessa to any business wanting to define business goals, meet the customer expectation in order to sustain a competitive advantage in the marketplace.
Chief Operating Officer,
The management of Gibraltar Hotel Bowral were fortunate to work very closely with the Revstar team for over a year in both revenue management and conference and events sales management. We found their service to be friendly, highly engaging and professional.
What we found most satisfying is their attention to detail and how they cared enough to take a deep dive approach into our business to understand it at a fundamental level to ensure they could deliver the best results for our investment. Their professional team worked closely with our operations and leadership team to ensure the hotel could grow rate and occupancy and secure substantial growth, particularly in the conference and events domain, a core part of our hotel’s business.
By way of their bespoke approach we were able to realise substantial growth in our conference and events business, including increased conversion rates which has had substantial impacts to our bottom line and profitability for both rooms and F&B. In addition, their revenue management practices helped assist us to hold the highest seasonal average daily rate for our region and helped position us as premium upscale hotel product.
We would recommend Revstar services for any hotelier looking to gain the advantage of an independent specialist that can add real value and results.”
The Gibraltar Hotel Bowral
Vanessa and her team have been instrumental in the set-up of our pricing and hotel business strategy.
Their knowledge of systems, the ability to maintain different platforms (including PMS and OTA’s) and being able to troubleshoot issues and fix them has been outstanding. They are professional, flexible and willing to go that extra mile to train, support and assist.
I would recommend Revstar Group when looking for additional support in revenue & distribution management/hotel business strategies and sales & marketing.
Having worked with Robin on a variety of projects over the past five years, I have thoroughly appreciated his reliability, quality of work and creativity.
Robin has prepared several artworks, each of them reflecting accurately the initial brief provided. In terms of interactive videos, Robin successful delivered high quality videos, filming a range of special events being used to promote Exploring Melbourne; the videos have been used online and on several platforms and have all received very positive comments.
Robin’s flexibility and can-do attitude have always impressed me and I will surely reach out to him again for assistance on project work.
Director of Sales & Marketing,
Pullman Melbourne on Swanston
Vanessa's vast knowledge and expertise were a vital part in the set-up and pricing strategy for the hotel.
Her strategic and analytical approach to obtaining market knowledge to ensure the most accurate business strategy, along with the attention to detail and problem-solving skills were second to none in the set-up of our hotel’s PMS.
I couldn’t recommend Revstar Group enough for anything revenue, distribution and strategic Sales and Marketing.
Canberra Club, Mercure Canberra Belconnen
A genuine leader to not only her direct reporting team, but the entire hotel, allowed her to generate motivation from all individuals growing revenue opportunity further. Any company would be privileged to work with Vanessa, as she provides exceptional value across all areas of the business.
Victoria Hotel, Melbourne
I have worked with Vanessa across different organisations and have experienced first hand her professionalism and astute approach to yield management and strategy. I highly recommend Revstar Group.