What people say
With a strong revenue background, Vanessa brings a valuable skill set to any business. Vanessa is highly analytical with a great attention to detail. She has a great understanding of market dynamics, provides insightful feedback to the executive leadership team, and with her strong systems focus has undoubtably improved the way users interact with our Property Management System.
Sales & Marketing Leader
Punthill Apartment Hotels
Vanessa has strong analytical skills, she is a good collaborator and supports the team, ensuring accurate and timely data to support strategic decision making.
A great team member, always willing to help and assist where required. Vanessa has a wealth of experience in the local market and understands leveraging the changing market conditions and providing up to date information to the field.
Regional Talent and Culture Manager,
Accor Hotels
Vanessa displayed strengths in system analysis, project management and strategic planning in recommending and then driving ways to improve our core system.
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I would recommend Vanessa to any business wanting to define business goals, meet the customer expectation in order to sustain a competitive advantage in the marketplace.
Chief Operating Officer,
MCEC
The management of Gibraltar Hotel Bowral were fortunate to work very closely with the Revstar team for over a year in both revenue management and conference and events sales management. We found their service to be friendly, highly engaging and professional.
What we found most satisfying is their attention to detail and how they cared enough to take a deep dive approach into our business to understand it at a fundamental level to ensure they could deliver the best results for our investment. Their professional team worked closely with our operations and leadership team to ensure the hotel could grow rate and occupancy and secure substantial growth, particularly in the conference and events domain, a core part of our hotel’s business.
By way of their bespoke approach we were able to realise substantial growth in our conference and events business, including increased conversion rates which has had substantial impacts to our bottom line and profitability for both rooms and F&B. In addition, their revenue management practices helped assist us to hold the highest seasonal average daily rate for our region and helped position us as premium upscale hotel product.
We would recommend Revstar services for any hotelier looking to gain the advantage of an independent specialist that can add real value and results.”
Management,
The Gibraltar Hotel Bowral
Vanessa and her team have been instrumental in the set-up of our pricing and hotel business strategy.
Their knowledge of systems, the ability to maintain different platforms (including PMS and OTA’s) and being able to troubleshoot issues and fix them has been outstanding. They are professional, flexible and willing to go that extra mile to train, support and assist.
I would recommend Revstar Group when looking for additional support in revenue & distribution management/hotel business strategies and sales & marketing.
I want to express my deep gratitude for RevStar's invaluable support during these challenging times. Your assistance has been instrumental, and we genuinely appreciate the dedication and expertise that your revenue team have consistently demonstrated. Their contributions have made a significant difference to us.
Once again, thank you for everything. I am confident that our paths will cross again in the future, and I eagerly anticipate the opportunity to collaborate further.
General Manager ,
Accor Hotel Singapore
Vanessa's vast knowledge and expertise were a vital part in the set-up and pricing strategy for the hotel.
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Her strategic and analytical approach to obtaining market knowledge to ensure the most accurate business strategy, along with the attention to detail and problem-solving skills were second to none in the set-up of our hotel’s PMS.
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I couldn’t recommend Revstar Group enough for anything revenue, distribution and strategic Sales and Marketing.
Marketing Manager
Canberra Club, Mercure Canberra Belconnen
General Manager,
Accor Hotels
We have engaged Revstar service for our Revenue & Distribution as well as Sales & Marketing since March 2022 and they have brought in a wealth of experience and constantly providing up-to-date industry information for us so that prompt decision can be made.
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We have pleasant working relationship with RevStar and they constantly check-in with us on the hotel performance to our competitors and proactive in making sure our revenue is maximise by checking on lead-in rooms availability throughout the day, cancellation reasons and many others.
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Turnaround time was another positive point that I would like to mention as RevStar actioned any decision on new promotions, new rates, new packages quickly (usually within 24 to 48 hours). In the last 6 months, we have also added the social media service and RevStar have assisted with our Instagram, Facebook and emailing which have gain tractions and increase our social media presence.
We would not hesitate to recommend RevStar services.
Owner's Representative,
Independent Melbourne CBD Hotel
A genuine leader to not only her direct reporting team, but the entire hotel, allowed her to generate motivation from all individuals growing revenue opportunity further. Any company would be privileged to work with Vanessa, as she provides exceptional value across all areas of the business.
General Manager,
Victoria Hotel, Melbourne
I have worked with Vanessa across different organisations and have experienced first hand her professionalism and astute approach to yield management and strategy. I highly recommend Revstar Group.
General Manager,
Fed Square
I want to sincerely thank you for Revstar Group’s excellent work and support you’ve provided! It has been a pleasure working with you, and I will gladly recommend your services to any of my colleagues in the future.
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The ladies are working diligently, and the back end is efficiently managed. They were able to smooth out some hidden roadblocks straight from the beginning. Technical wise, system usage wise and communication wise: 100% satisfied.
General Manager,
Accor Hotel Manila, Philippines
Our Experience
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