Revstar Conference and Events Mystery Client Service

The Revstar Mystery Client Service gives you valuable insight into your sales and service standards through the eyes of your potential clients.



Request for Proposal Service:

  • 1 x Request For Proposal assessments per quarter (4 per year)

  • Assessments cover all aspects of the sales process, from initial enquiry to final follow up

  • Recommendation reports summarise findings and include advice for implementation

An in depth review of your current service standards and sales targets will be conducted before a plan is set in place, including your preference of sales channels.


12 month package, with reviews taking place once a quarter.


COMPETITOR ANALYSIS


The Mystery Client Service is available for a strategic insight into your competitor set.

These findings are used to benchmark your performance against your competitors and gain real time insight to the current market.


Packages are tailored to suit your requirements and specifications.


Events Consultant


Revstar Group has passionate events specialist with over 20 years experience in hotel and event management. Their background includes leading high performance teams in various management roles with Westin, RACV leisure, Melbourne Convention Exhibition Centre across both corporate and government sectors, ACCOR hotels and independent brands.

To learn more about how Revstar Group can support your Conference and Events department Contact Us!