Reservation processes and the avoidance of the 'bump".
“You’re bumping all bookings surnames A- H, you can bump I-Q, I’ll bump surnames R-Z, if any guests start yelling or crying, transfer...
- Jul 30
Conference and Events Essentials
Revstar Group is thrilled to be working with a variety of hoteliers across business function conference and events. We work with hotels...
- Jul 30
The Benefits of Outsourcing
One of the biggest benefits of outsourcing is that it gives businesses access to a wider variety of skills that can be difficult to...
- Jul 20
The Evolution of Revenue Management
When did hotels start needing Revenue Managers? Probably when Jerusalem was holding its census 2022 years ago and all the Inns were full....
- May 1
Revstar Brand Story
They say that innovation is often born of frustration, and what Vanessa Hegarty is bringing to the hotel industry is certainly an...
- Mar 23
Revstar Group SEO Technical Audit
Search engine optimisation, or SEO, is a process of improving your website’s ability to rank highly in organic search results when...
- Sep 21, 2021
Revstar Group Welcomes Miranda Chirau
As the wheels keep turning, I'm delighted to welcome Miranda Chirau to the Revstar Group. With 20 years hotel experience in both revenue...
- Aug 30, 2021
Revstar Group Welcomes Peter Williams
It's an absolute honour and delight to welcome one of my mentors Peter Williams to the Revstar Group. With over 25 years’ hotel...
- Nov 19, 2020
Human Resources
Surviving – and thriving – in our ‘new normal’ Coming out of COVID-19 will be a challenge for many hoteliers, whether they are small...
- Nov 16, 2020
Visual Storytelling
Surviving – and thriving – in our ‘new normal’ This month, we sat down with Robin Payne, our visual storyteller extraordinaire to chat...
- Nov 11, 2020
Strategic Planning for Hotels
The Value of a Hotel SWOT Analysis A strategic plan is a result of research, analysis and deep discussions. It defines key areas of the...
- Nov 6, 2020
Melbourne hotels emerge out of lockdown ready to paint the new picture
Melbourne was in lockdown for over 100 days and this has led to a complete disruption to the dynamics of the accommodation market. As we...
- Nov 4, 2020
Reputation Management for Hotels
Surviving – and thriving – in our ‘new normal’ – PART ONE The world has changed and hotels have not faced a global challenge like...
- Sep 5, 2020
Dream Destinations
Dream Destinations
Focus: Mornington Peninsula
- Aug 10, 2020
Revstar Social Series
Postcards from the Past: Camille
- Jul 31, 2020
Revstar Social Series
Postcards from the past: Nicole
- Jul 26, 2020
Revstar Social Series
Postcards from the Past: Vanessa
- Jul 8, 2020
Revstar Tips
Emotional Wellbeing
- Jul 8, 2020
Revstar Social Series
Postcards from the Past: Rachael
- Jul 2, 2020
It's Time For A Collective Approach
I’ve been across so many articles on revenue management taking a back seat for a while as sales and marketing become the leading...