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Hotel Operations

Hotel property business reviews and strategic advice

Hotel Property Business Reviews & Strategy

By completing a detailed review of all aspects of the hotel, we work with relevant parties to implement detailed operational actions and strategies.   Business reviews incorporate full oversight across hotel operational structures, financial performance, product delivery, customer service and ensuring owner and guest expectations are been met.  

Business reviews also incorporate a focus on sales performance which is influenced by a complex array of factors such as rate positioning, distribution mix, competitor analysis, website performance and sales & marketing activities.  

Property service culture and delivery of exceptional customer service is paramount and can also have a deep impact on business performance.  

Outsourcing Hotel Services

Depending upon specific requirements, there many different processes and services that can be outsourced for hotels.  Outsourcing hotel services can allow owners and operators to spend more time on their business and work with experts in specialist fields whom share accountability.  Hotels and accommodation businesses can work with Revstar Group whom provide solutions for resource shortages across a wide variety of departments.  

Hotel Sales and Marketing Support

Revstar Group provide specialist expertise in sales and marketing to hotels within Australia and offshore.   Hotel sales and marketing strategies must factor in the entire guest journey and the multiple departments that must work together to ensure a sales mindset is achieved.  Skilled hotel sales specialists can ensure all potential long term business opportunities are captured, and marketing strategies are in play to to maximise positioning and visibility of your hotel. 

Hotel Revenue & Distribution Support

In order to maximise yield and profits, it is essential to implement and maintain an effective revenue management and distribution strategy.  Revstar Group have a team on hotel revenue management and distribution specialists on-hand to ensure your hotel is doing everything possible to achieve your fair market share.  

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